May 8, 2008

Hawkinson Nissan Great Customer Service!

Filed under: What's happening at Hawkinson Nissan — Bob @ 1:20 pm

Dear Mr. Hawkinson,
    My name is Tamekia L. and I just purchased A 2008 Altima last week. When I began looking for A car I had my mind set that I did not want another Nissan. My husband (Kwame) had purchased his last 2 cars from Hawkinson so it was out of the question.
    When we came out car shopping I said that we can go to Nissan just for the customer service but, I still wasn’t going to get a Nissan I had my heart set on the 09 Camry. When we came to your location, as always we were greeted by your wonderful staff that always makes you feel like you are apart of the “Hawk” family. When Sam Wallace saw us come in he knew who we were and welcomed us with open arms. I told Sam that was not buying a Nissan I only came because my Husband wanted me to. Sam then allowed us to test drive a couple of cars then tried to convince me but I wasn’t moving, my mind was made up.
    We then left and went to Planet Toyota. I must say the customer service is nothing like Hawkinson. I test drove the vehicle with a pushy salesmen that would not allow me to enjoy the drive (unlike you all, will allow me to drive by myself). Three and four salesmen hounding me to finance through them when I kept telling them I wasn’t (unlike you all, that wanted to just make me happy no matter who I financed with). They didn’t want to give me A bill of sale for the car (unlike you all, who said take the car and go..LOL). All the while Sam is calling making sure they were treating us good.  Very disappointed, my husband and I came back to Nissan.
    Sam Wallace was the best. He gave a comparison of the two cars, explained to me all the features of the Altima, and most of all how you can get more for your money with the Altima. After weighing my options I slowly came around to liking the Altima but, never once did Sam pressure me. I believe he just stated the facts.
    In the final walk through of the car I then met another one of your wonderful staff members Tim Curran. Tim congratulated me on the car. Made sure Sam did everything he was suppose to do (which he did). If we needed anything to just call. I just wanted to tell you thank you for treating your customers so good and now I am………

A CUSTOMER FOR LIFE!!!!!!      
 
Tamekia L.
Calumet City, IL
 
P.S. I can’t forget about Tom who was very helpful and Seron who bought us lunch.  
 
Visit them at: http://www.hawkinsonnissan.com/

February 27, 2008

Hawkinson Nissan - Sales Deliver

Filed under: What's happening at Hawkinson Nissan — Bob @ 10:22 am

We drove by Hawkinson Nissan and decided to stop in.  I purchased my new 2008 Altima from them because we laid out what we needed and they delivered!

Sarah C.
New Lenox, IL
Visit: http://www.hawkinsonnissan.com

February 25, 2008

Hawkinson Nissan - Great Shopping Experience

Filed under: What's happening at Hawkinson Nissan — Bob @ 11:19 am

Hawkinson Nissan…Fantastic experience… Kate Spraggs was caring, active listening, courteous, personable salesperson. A real delight!  They exceded my expectations on price and options.  No surprises when closing the deal.  Trustworthy, honest and direct.  Hawkinson gave me complete information, allowed me time to comprehend it, ask questions and gave me knowledgeable answers in a way that built trust.  A great experience all around.  One I will measure future car purchases by.

Dale M.
Naperville, IL
Visit: http://www.hawkinsonnissan.com/new/newsrch.htm

February 21, 2008

Hawkinson Nissan - Friendly Service Staff!

Filed under: What's happening at Hawkinson Nissan — Bob @ 10:42 am

This was the first time that I purchased a Nissan and used Hawkinson Nissan’s service center.  My service rep was very friendly and greeted me with a smile.  She made the process easy and comfortable and made me feel welcome.

David L.
Chicago Heights, IL
Visit: http://www.hawkinsonnissan.com/service/default.asp

Hawkinson Nissan - Great Job

Filed under: What's happening at Hawkinson Nissan — Bob @ 9:21 am

This is my second purchase from Hawkinson Nissan and I was given an excellent price for my trade-in.

Diane H.
Matteson, IL
Visit: www.hawkinsonnissan.com

Hawkinson Nissan - Pleasant Shopping Experience

Filed under: What's happening at Hawkinson Nissan — Bob @ 8:51 am

I have purchased and serviced my vehicles at Hawkinson Nissan and once again I was not pressured to buy, Randy Cowley was aware of my requirements and he was very professional.

Judson M.
Matteson, IL
Visit: www.hawkinsonnissan.com

Hawkinson Nissan Friendly Service Staff!

Filed under: What's happening at Hawkinson Nissan — Bob @ 8:13 am

When I bring my vehicle to Hawkinson Nissan in the Matteson Auto Mall for service I have always dealt with Stephen Lee.  Steve has always been helpful, respectful and very good to deal with.  I feel Steve is an asset to Hawkinson Nissan.

Barb G.
Mokena, IL
Visit: http://www.hawkinsonnissan.com/service/default.asp

Hawkinson Nissan - Friend Recommended!

Filed under: What's happening at Hawkinson Nissan — Bob @ 7:43 am

My friend told me about Hawkinson Nissan and I checked them out for myself.  This was my first new car purchase and they worked within our budget.

Natalie M.
Mokena, IL
Visit: www.hawkinsonnissan.com

February 8, 2008

Hawkinson Nissan - Outstanding Service

Filed under: What's happening at Hawkinson Nissan — Bob @ 9:44 am

My Service Advisor at Hawkinson Nissan, Matt Wilczenski did an outstanding job of taking care of my Murano and kept me well informed on the progress of my repair.

Hillary N.
Orland Park, IL 
Visit: http://www.hawkinsonnissan.com/service/schedservice.asp

Hawkinson Nissan - Fantastic Service

Filed under: What's happening at Hawkinson Nissan — Bob @ 9:40 am

Hawkinson Nissan’s service department does a fantastic job…keep up the good work!

Laurie K.
Homewood, IL
Visit: http://www.hawkinsonnissan.com/service/schedservice.asp

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